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Privacy Policy

Our Pledge

Hutchison Logistics Limited和记物流有限公司 is committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the applicable laws, including the Personal Data (Privacy) Ordinance (Chapter 486) (the “Ordinance”) under the laws of Hong Kong.

Collection of Personally Identifiable Information

When you visit our website(s), we will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our website will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analysing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our website.

Types of Personally Identifiable Information Collected

At times, you may be asked to provide your personally identifiable information (“Personal Data”) which, depending upon your country, may include, but is not limited to, your name, telephone number, fax number, email address, etc. in order to enjoy the services we offer. Specific purposes for which your Personal Data may be used are set out in our Personal Information Collection Statement under section 6 below, including without limitation the use of Personal Data for direct marketing.


All personal data you provide to us is secured on our website with restricted access by authorized personnel only. Our online registration process uses the SSL protocol link for data transmission so as to protect your data by encrypting it in a secure format to ensure its privacy is maintained.


Should you have any enquiries concerning our Privacy Policies, please feel free to contact our Customer Services Manager. The address is as follows:
Customer Services Manager
Hutchison Logistics Limited (和记物流有限公司)
9/F, Tower 4, Terminal 6
Container Port Road South
Kwai Chung
Hong Kong Special Administrative Region

Email Address:
Please note that these Privacy Policies may be amended from time to time without prior notice. You are advised to check them on a regular basis.

Personal Information Collection Statement (“PICS”)

1. As a Hutchison Logistics Limited和记物流有限公司 (“HLL”) customer or prospect, it may be necessary for you to provide us with your Personal Data when you request a quote for a service and / or for us to respond to a sales or service inquiry (“Services”). If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.

2. We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of the applicable jurisdiction and are as set out in this PICS.

3. In this PICS, the following terms shall have the following meaning:
“our affiliates” – means companies within the Hutchison Port Group which operate port and logistics businesses.
“our logistics service providers” – means all logistics operators engaged by the Hutchison Port Group companies from time to time offering logistic services to businesses and agencies, all being related to the nature of business of HLL.

4. You agree that all the Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as may be agreed between you and us or required by law from time to time:
a. providing the Services;
b. analyzing, verifying and / or checking of your status in relation to the provision of the Services;
c. providing you with regular communications from us with details of the Services and its benefits;
d. the normal management and performance of the Services;
e. designing new, or improving existing, Services provided by us, our logistics service providers or our affiliates to you;
f. investigation of complaints, suspected suspicious transactions and research for service improvement;
g. prevention or detection of crime;
h. disclosure as required by law; and
i. aggregated behavioral analysis.

5. We would also like to use your Personal Data (including your name, telephone number, address and email address and other information provided to us when you register) for direct marketing to you (whether by post, email, phone, SMS or the like) in relation to:
a. offers and promotions from us (other than the requested Services); and
b. offers and promotions offered by our logistics service providers and our affiliates in relation to port, terminal, shipping, logistics and related services.
Please note that we cannot so use your Personal Data unless we have received your consent.

6. We may disclose and transfer (whether in Hong Kong or abroad) to our agents or contractors under a duty of confidentiality to us who provide administrative, data processing, research and marketing, distribution, telecommunications, professional or other similar services to us and to any of our actual or proposed assignees or transferees of our rights with respect to you in connection with a merger, sale or transfer (whether of assets or shares), to use, hold, process or retain such Personal Data for the purposes mentioned in sections 4 and 5 above on our behalf. By submitting your info on our Web site, you consent to the transfer of your personal data (and may be transferring it) to Hong Kong and other countries for such use and storage.

7. You have the right to:
a. check whether we hold any of your Personal Data;
b. access your Personal Data held by us;
c. require us to correct any Personal Data which is inaccurate;
d. ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us; and
e. opt out from receiving direct marketing materials from us at any time.

8. Any requests in relation to the above shall be in writing (sent by post or email) and addressed to:
Customer Services Manager (和记物流有限公司)
Hutchison Logistics Limited
9/F, Tower 4, Terminal 6
Container Port Road South
Kwai Chung
Hong Kong Special Administrative Region

Email Address:
For enquiries, please contact HLL at: +852 2619 6900.

9. In accordance with the Ordinance, we have the right to charge you a reasonable fee for the processing of any Personal Data access request.

10. Nothing in this PICS shall limit your rights under the Ordinance.